Privacy Policy 2018-05-22T14:15:45+00:00

Privacy Policy

At Reginald Ballum, your privacy is of the utmost importance to us and we are committed to safeguarding our users privacy whilst providing a personalised and valuable service. When we use the terms “we,” “us” or “our,” we are referring to Reginald Ballum.

Reginald Ballum is registered in England and Wales (08873943) and our registered office is 38 Alexandra Road, Worthing, West Sussex, England, BN11 2DU.

This privacy statement covers the services provided by our website (reginaldballum.co.uk). We will treat your personal information as confidential and in accordance with applicable data protection legislation. The purpose of this statement is to inform users of this website, what information is collected about you when you visit our site, how the information is used, if it is disclosed and the ways we protect your privacy. By visiting and submitting information via our site, you are accepting and consenting to the practices described in this statement.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Topics

○ The information we collect about you and how we use it
○ Security
○ Access to your information and correction
○ Cookies
○ Other websites
○ Changes to our privacy policy
○ How to contact us

The information we collect about you and how we use it

In order to provide you with the best possible service, we sometimes collect Personal data you provide us with when you sign up to our newsletter, make an enquiry via our website or email or third party website, telephone us or buy a product.

We only ask for information that we have a reason for and will only use this information for the reason it was intended, eg:

Identity data – such as your name; contact details – such as your billing address, delivery address, email address, telephone numbers; financial data – such as your bank account details and payment card details; technical data – such as IP address, browser type, platform and operating system; profile data – such as purchases or orders made by you; your interests, preferences, feedback and survey responses; usage data – such as information about how you use our website, products and services; marketing and communications data – such as your preferences in receiving marketing from us and your communication preferences.

We collect that information about you when you speak to us about your requirements:- 

Contact us form

We will collect the following:
○ Name: So we know what to call you
○ Email address and telephone number: So we can contact you or provide you with further information

Newsletters

We may send you information about our products and services that are of legitimate interest to you. You can opt out at any time. You have the right to stop us from contacting you for marketing purposes, and if you no longer wish to be contacted please email marketing@reginaldballum.co.uk.

Third Parties

Here at Reginald Ballum, the confidentiality of your information is of paramount concern to us. We will not pass ANY of your details on to Third Parties for marketing purposes.
We may, however, disclose your personal information
to third parties only to the extent necessary to run our business, or to fulfil any contracts we enter into with you or are required by law or to enforce our legal rights.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Access to your information and correction

Under certain circumstances, you have rights under data protection laws in relation to your personal data.

You have the right to request a copy of the information that we hold about you, or to correct, erase, transfer, object to or restrict processing of your personal data.

If you would like a copy of your personal data, or need to update or amend your details or preferences please email marketing@reginaldballum.co.uk or write to us at the following address: Reginald Ballum, 83 Rowlands Road, Worthing, West Sussex, England, BN11 3JN.

You also have the right to be forgotten. If you would like us to start the process of removing your data, please let us know using the above details.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Google Analytics

We may also collect the following non-personal data via Google Analytics when you use our site. This information helps us continuously make improvements to our site that will improve your experience with our site and services. We use a Google Analytics code on our site to gather the following information. Please note, this information cannot be traced back to you.
○ Device type
○ Location
○ Browsing activity
This non-personal data is automatically deleted off our system after 38 months.
More information can be found online on how Google Analytics process this information, or the Google Analytics privacy policy.

Other Websites

Our website contains links to other websites and social media platforms. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. This privacy policy only applies to this website.

Changes to our privacy policy

We keep our Privacy policy under regular review. If we change our Privacy policy we will post the changes on this page and, where appropriate, notified by email or via a notification on our site, so that you may be aware of the information we collect and how we use it at all times. This Privacy policy was last updated on 21 May 2018.

Contact

Please don’t hesitate to get in contact with us about our privacy policy, information we hold about you or if you have a complaint.

You can email us at: marketing@reginaldballum.co.uk Or you can write to us at: Reginald Ballum, 83 Rowlands Road, Worthing, West Sussex, England, BN11 3JN.